Terms and Conditions

1. Acceptance of Terms

Welcome to the official website of the Anne Frank Museum, located at Westermarkt 20, 1016 GV Amsterdam, Netherlands. By accessing and using this website (the "Site"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree with these Terms, please do not use this Site.

These Terms constitute a legally binding agreement between you and the Anne Frank Museum Foundation ("AFMF," "we," "us," or "our"). We reserve the right to modify these Terms at any time without prior notice. Your continued use of the Site following any such changes constitutes your agreement to follow and be bound by the updated Terms. It is your responsibility to review these Terms periodically for changes.

2. Acceptable Use

You agree to use this Site only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the Site. Prohibited behavior includes harassing or causing distress or inconvenience to any person, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within the Site.

You are specifically prohibited from:

• Using the Site to distribute unsolicited commercial communications.
• Using any automated system, including without limitation, "robots," "spiders," or "offline readers," to access the Site.
• Attempting to interfere with, compromise the system integrity or security, or decipher any transmissions to or from the servers running the Site.
• Taking any action that imposes, or may impose at our sole discretion, an unreasonable or disproportionately large load on our infrastructure.
• Uploading invalid data, viruses, worms, or other software agents through the Site.
• Collecting or harvesting any personally identifiable information, including account names, from the Site.
• Impersonating another person or otherwise misrepresenting your affiliation with a person or entity, conducting fraud, hiding or attempting to hide your identity.
• Bypassing the measures we may use to prevent or restrict access to the Site, including without limitation, features that prevent or restrict use or copying of any content or enforce limitations on use of the Site or the content therein.

3. Intellectual Property

All content included on this Site, such as text, graphics, logos, images, audio clips, video clips, digital downloads, data compilations, and software, is the property of the Anne Frank Museum Foundation or its content suppliers and protected by international copyright laws. The compilation of all content on this Site is the exclusive property of the Anne Frank Museum Foundation and protected by copyright laws.

You may not modify, copy, reproduce, republish, upload, post, transmit, or distribute in any way any material from this Site without the prior written permission of the Anne Frank Museum Foundation. Requests for permission should be directed to: permissions@annefrankmuseum.nl. "Anne Frank Museum" and the Anne Frank Museum logo are trademarks of the Anne Frank Museum Foundation. All rights reserved.

Fair use of copyrighted material for purposes such as criticism, comment, news reporting, teaching (including multiple copies for classroom use), scholarship, or research, is not an infringement of copyright. However, determining whether a particular use is "fair" depends on a case-by-case analysis of the factors outlined in copyright law.

4. Disclaimers

The Site and its content are provided on an "as is" and "as available" basis. The Anne Frank Museum Foundation makes no representations or warranties of any kind, express or implied, as to the operation of this Site or the information, content, materials, or products included on this Site. You expressly agree that your use of this Site is at your sole risk.

To the full extent permissible by applicable law, the Anne Frank Museum Foundation disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. The Anne Frank Museum Foundation does not warrant that this Site, its servers, or email sent from the Anne Frank Museum Foundation are free of viruses or other harmful components. The Anne Frank Museum Foundation will not be liable for any damages of any kind arising from the use of this Site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

The Anne Frank Museum Foundation does not guarantee the accuracy, completeness, or timeliness of the information available on the Site. The Site may contain inaccuracies or errors, and we are not liable for any reliance on information provided on the Site.

5. Limitation of Liability

In no event shall the Anne Frank Museum Foundation, its directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.

Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

6. Indemnification

You agree to indemnify, defend, and hold harmless the Anne Frank Museum Foundation and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

7. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Netherlands, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts located in Amsterdam, Netherlands, for the resolution of any disputes arising out of or relating to these Terms or your use of the Site.

8. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Anne Frank Museum Foundation
Attn: Legal Department
Westermarkt 20
1016 GV Amsterdam
Netherlands
Email: legal@annefrankmuseum.nl
Phone: +31 804 312662